Nondiscrimination Notice

Restore Outpatient Therapy Services complies with applicable Federal civil rights laws and does not discriminate on the basis of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression. Restore Outpatient Therapy Services does not exclude people or treat them differently because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation and gender identity or expression.

Restore Outpatient provides free auxiliary aids and services to people with disabilities to communicate effectively with us, such as:

  • qualified sign language interpreters, video remote interpreting or other aids for hearing impaired individuals

  • written information in multiple formats including large print, audio, accessible electronic formats, or other formats for visually impaired individuals 

Restore Outpatient provides free language services to people whose primary language is not English, such as:

  • qualified interpreters or a language line

  • information written in other languages

If you need these services, contact Nikki Whaley.

If you believe that Restore Outpatient Therapy Services has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Nikki Whaley, our Compliance and Privacy Officer.  If you need help filing a grievance, Nikki Whaley is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW, Room 509F,
HHH Building, Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Nikki Whaley

Nikki Whaley

Chief Compliance Officer

245 Cahaba Valley Parkway, Suite 200, Pelham, AL 35124
P: (205) 942-6820 x.11189
F: (205) 314-6890
nwhaley@restoretherapy.com

Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-205-942-6820 x 11189.
Korean: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-205-942-6820 x 11189 번으로 전화해 주십시오.
Chinese: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-205-942-6820 x 11189.
Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-205-942-6820 x 11189.
Arabic: ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-205-942-6820 x 11189 رقم هاتف الصم والبكم
German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-205-942-6820 x 11189.
French: ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-205-942-6820 x 11189.
Gujarati: સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-205-942-6820 x 11189.

Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-205-942-6820 x 11189.
Hindi: ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-205-942-6820 x 11189 पर कॉल करें।
Lao: ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-205-942-6820 x 11189.
Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-205-942-6820 x 11189.
Portuguese: ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-205-942-6820 x 11189.
Turkish: DİKKAT: Eğer Türkçe konuşuyor iseniz, dil yardımı hizmetlerinden ücretsiz olarak yararlanabilirsiniz. 1-205-942-6820 x 11189 irtibat numaralarını arayın.
Japanese: 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。 1-205-942-6820 x 11189 まで、お電話にてご連絡ください。